“Flawless customer contact” means one-to-one
connection between you and your customers’ needs.
Find out what your customers’ want. See which offers
work and which don’t. Create incentives that build your list –
Integrated suite of tools: email
newsletters and announcements to your customers, present
surveys, run sweepstakes, and track the results of your
online and offline marketing efforts using our easy-to-use
suite of tools.
We do all the hard stuff.
No hardware or software necessary: We
host the application at a state-of-the-art data center and
take care of your internet bandwidth needs and all system
maintenance. All you need is a browser and an Internet
As we make it better, you get all the
New features/upgrades for free: Our
subscription-based service includes future enhancements to
our tools at no additional charge.
We built a technical powerhouse that keeps track of
everything you need.
Common database: All of our tools are
driven by a single high-performance database. Surveys can be
emailed to email subscribers, sweepstakes can be used to
sign up email subscribers, links can be embedded in email
We’re there when you need us.
Live customer service: Talk with a
customer service representative over the web or by phone
8:00am - 5:00pm EST Monday through Friday. And you can send
an email message anytime.
We make the sign-up and confirmation automatic. Your
list grows itself.
Simple setup: Add subscribers by placing
our supplied opt-in form on your web site.
Double opt-in subscriber database: Our
automated system builds and manages your subscriber list
without the need for manual upkeep.
You get a simple "anyone can do it" way to make
Manage subscriber data: Robust data
management tools give you the ability to update and modify
data without the need for complex database tools.
Put your mind at ease.
Mailing reminders: Create reminders to
let you know when mailings are scheduled. Reminders can be
sent directly to the people responsible for content.
Even when your subscribers remove themselves, you keep
the important survey data.
Automated unsubscribe: Users can remove
themselves from your mailing list at any time with no loss
Send your messages in plain text or with graphics. Let
your subscribers get them the way they like them.
HTML support: Send text and HTML email
featuring graphic rich interactive content.
email based preview: Send yourself test
messages to review in your email software before sending to
your entire list.
What if you want to send a memo to only the people who
joined your list last month? Or what if you want to upsell to
your current customers?
Filtered lists: Dynamically create
targeted mailing lists using filters. Filters give you the
ability to select segments of your lists based on any field
in the database.
You can make your messages look just like your
website—a consistent look and feel.
Seamless integration: All confirmation
pages and messages sent by SMART can be customized to match
your existing web pages.
Find out who--and how many—responded to a given offer
Response tracking: Trackable links allow
you to measure the results of your emailings.
(back to eMail)
We make it easy. It’s all built-in. And Smart Surveys
make your customer connections pinpoint precise.
Wizard based setup: Create new surveys
in minutes with our easy to use step-by-step creation
Distribute to your email
lists: SMART Survey is integrated with SMART email
so you can easily distribute surveys to your mailing lists.
Custom survey mailing list: Input names
into a Survey mailing list to send a survey to a custom
Predefined templates: Create
surveys from scratch or select from our predefined
Looking for ideas on what to ask? Let us know; we’ll
Unlimited number of questions: Ask as
many questions as you like.
Think of it this way: if you don’t really know your
audience, you’re not really marketing.
Variety of question types: Select from a
variety of question types including radio buttons, check
boxes, text boxes, drop down lists, etc.
Consistent look and feel makes your message
professional and trustworthy.
Custom headers and footers: Brand your
surveys to look like your web site.
Get your information when you want it --- right
Real-time reporting: Results are
immediately compiled and available through your web browser
at any time during or after completion of your survey.
You can view reports in the way that you prefer.
Downloadable results: All data collected
by SMART Survey can be downloaded in text format for easy
import into Excel, Access or any other data management tool.
(back to Survey)
Create incentives for people to join your list or
respond to special surveys. We make it easy.
Wizard based setup: Create new
sweepstakes in minutes with our easy to use step-by-step
Double-opt in lists eliminate ‘spam’ potential, so they
create trust among your subscribers.
Integrated with email lists: Include the
ability to sign up for SMART email lists with double opt-in
Just like your surveys, your sweepstakes have the look
and feel of your site.
Automatically limit entries: Set
limitations on entries (once per day, week month, etc).
Variety of question types: Select from
a variety of question types including radio buttons, check
boxes, text boxes, drop down lists, etc.
headers and footers: Brand your sweepstakes to look
like your web site.
reporting: Results are immediately compiled and
available through your web browser at any time during or
after completion of your sweepstakes.
Downloadable results: All data
collected by SMART Sweepstakes can be downloaded in text
format for easy import into Excel, Access or any other data
Auto date schedule:
Automatically end your sweepstakes on the date you define.
(back to Sweepstakes)
Who and how many respond to your ads or offers? Find
Track offline and online marketing
results: Create custom URLs for any marketing
pieces and track your online response.
Dynamic links are like gates. When your customers pass
through, we keep count.
Browser based management: Dynamic URLs
are created through your web browser, no need to distract
your IT department.
You’ll see exactly what percentage of your list
responded to your ads, and how much you paid per
Point anywhere on the web: Links can
point to any page on the Internet.
own subdomain: Many of our customers use
http://go.domainname.com, but you can select any subdomain
Auto calculates response rate and
costs: By entering number of impressions and
overall costs, online reporting displays percent response
and cost per impression.
(back to Tracking)